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by dayjah 396 days ago
The Airbnb review process is so weird I can only assume it’s actually broken.

Give someone three stars; which is “okay” (airbnbs own language) and you’re forced into specifying why a review (or part of a review) got three stars. The canned reasons are pretty negative (“felt unsafe”, etc). The “write in your own reason” option is limited to 50 characters.

So you’re incentivized to select 4 or 5 stars which allows you to click through the review without any other entry requirements.

I only give truthful reviews and I’ve only had three cases (out of ~70 stays) where the host was an asshat in response.