True, you would want to keep an eye on your product. But you may not really get into the details of your sales team's methods. Especially a rep who seems to have a gift of stealing away customers from your competitor. That's what you pay them to do, after all - get those contracts.
As long as there's no major negative attention drawn I'm sure it would be quite easy for VISA to ignore.
As long as there's no major negative attention drawn I'm sure it would be quite easy for VISA to ignore.