[hshdhdhj4444]

Somehow no one was ever making this argument when companies were spending tens if not hundreds of millions of dollars to move their on prem workflows to the cloud.

At that point it was all “you will save the money because you will need such a smaller ops team”.

But once people actually did make the move and noticed that their ops teams didn’t get any smaller, then we started being gaslit into “well the cloud was never about saving money…it was about <fill in the blank>”.

Thenper user calculation is a terrible one. It essentially justifies any inefficiency as long as it’s not some arbitrary multiple of your user base, but inefficiencies add up.

The correct approach, that you even allude to, is to do a complete cost-benefit analysis. And the costs and benefits should include non dollar factors such as time, risk, control, reputational risk, data being available to 3rd parties, etc.

There’s no reason to divide your cost/benefit analysis by your user base at all. You can simply compare the absolute and total values against other potential initiatives and stack rank them based on their net expected benefit.