[drewmclellan]

I don't expect them to keep providing a shared hosting service in general. They do, however, have a unique obligation to provide something like it to lifetime customers.

Yes, it was a good deal, for which I got far most hosting than I paid - that was the entire point of the promotion. They needed money up front, I provided it in return for a lifetime account. It was absolutely supposed to be a good deal worth far more than was being paid. I have received more than $200 worth of hosting in 8 years.

I don't disagree that shared hosting is crappy. In fact, Joyent hosting was always crappy, truth be told. After the first couple of years, I moved my sites elsewhere. It was slow and unreliable. I didn't care because it was a good deal, but I needed better hosting for my sites.

How would I rate the service I received before the message? Poor. I don't host anything with Joyent - the quality isn't there.

I don't care about the hosting, in practical terms. I care about the weaseling and dishonesty towards the very people who backed them from the start.