[holgate]

That's the boilerplate that the support desk is sending out to everyone.

I suppose the question to ask is this: "Were you lying back in 2006 when you said the offer was good '[a]s long as we exist', or are you lying now? Or did you decide to renege on your promise somewhere in-between?"

You'll get the same boilerplate response, but it'll be on record.

[falava]

I have obtained 50% refund from the support desk by replying to the sunset email and asking for it.

This morning I found this Jason Hoffman post about the EOL and a possible refund here and added to my response email: http://discuss.joyent.com/viewtopic.php?pid=240955#p240955

In my case and theirs, I consider this partial refund ok because I have been using his service 8 years and now I will move my small sites to a cheaper host.