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by sokoloff 404 days ago
What do you think the claim approval rate is? Less than 10%?

It stands to reason that the overwhelming majority of cases where the claim was approved were approved correctly. Unless that rate is well under 15%, it’s impossible to have the claimed “90% error rate”.
1 comments
tkluck 401 days ago
It's clear from the quoted paragraph that by "error rate" they actually meant "false denial rate". That's also the words I used in the comment you are replying to.

Did you comment because you take issue with misuse of the term error rate, or because you think that correct approvals make up for incorrect denials, and that therefore overall error rate is a useful metric?

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