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by diggan
410 days ago
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> My god, he thinks people like their feed algorithm. So, besides this being hilariously out of touch, how come he (seemingly) believes this? Is this perhaps what he says to the public, while believing something else? Or surrounded himself with yes-people who won't actually tell him what they think? Or is he maybe just extrapolating this from usage data and assume because X hours of their day was spent on the feed, they like it? It's just so hard to imagine how he got to that place, as I don't think I've ever heard anyone (online or offline) about how they like their feed order, it's always complaints about it and how they have to jump through hoops to get it into a chronological order, and hide all the spam/non-friends stuff. |
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Management put up the metrics they care about and think they are doing well when those reach some thresholds. They stop thinking about the qualitative side of anything over the time, and truly believe if the metrics are going where they want to it's because people love the experience overall.
It's very McNamara fallacy-y. Even more when you get sycophants around to push whatever your vision is, even to the detriment of the overall experience.