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by wkat4242
411 days ago
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That's also something that's the fault of US lawmakers. In the EU cancelling a service must be as easy and through the same channels as signing up. Hence it's illegal to require that customers mail a hand-posted registered letter only on the second Tuesday of the month. Unless that's also the only way to sign up. Transferring you to a "customer loyalty specialist" when cancelling is also illegal if you refuse. Don't worship Apple because they're a bit more "consumer friendly" (while cashing in 30% for the privilege!!) when you could have everything be customer friendly for free just by electing honest politicians. |
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If i were an app developer, maker of Skinner box games, or selling virtual products, i would feel differently. But I’m not, and allowing Amazon to extract more margin in exchange for cheapening my experience does nothing to benefit me.