[neilv]

Most basic communication needs, if your basic needs don't include messages being communicated reliably.

Some people use these products to go through the motions of appearing to do work, and don't seem to be aware how ineffective they're being.

Whether MS office suites slot right in because the org is already dysfunctional, or whether the org is dysfunctional because MS office suites have made them that way over the years, I don't know.