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by thinkindie 408 days ago
I think Google scares a lot of people away with their approach of not being able to talk to any human whatsoever unless you spend a lot of money on a monthly basis.

I read a lot of horror stories of people getting in troubles with GCP and not being able to talk to a human person, whereas you would get access to some human presence with AWS.

Things might have been changed, but I guess a lot of people have still this in the back of their mind.

2 comments

I’m scared of Google realising that maintaining a given cloud product just isn’t fun anymore and sending it to the Google graveyard.
Yeah I think anyone who chooses to do business with Google at this point is taking a needless risk. I wouldn't trust them to continue to provide anything except perhaps the ad business.
Or sell it off to nefarious companies like SquareSpace
Like IoT service? I had friends working in that field that scrambled for a year when that happened and they will never touch Google Cloud again.
Ahhhh it wasn't nice, but we at Echo54[0] had a plan/execution (6 months before the due date) to migrate to RabbitMQ (with MQTT Plugin) works way better and cheaper than GCP IoT service. We did all of that in less than 2 months.

0. https://www.echo54.com/

true that too
That may be true, but a lot of cloud customers are in that category of spending a lot of money on a monthly basis.

Google’s poor support reputation is deserved, but I’m not sure I’d want to architect extra stuff over that issue. After I found out those facts about GCP I was pretty sure I could have gotten 6 months of my professional life back because of the architecture of GCP being superior.