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by boulos 413 days ago
In practice, you pay out the commission over time. So if someone was extremely deceptive, or the customer churns nearly immediately, you don't just keep getting the commission.

At Oxide's scale, it would likely be hard to hide out in the way you're suggesting. It's a very technical sale, and probably any material deal is going to involve some discussion with someone beyond just a single sales rep.

Perhaps to bcantrill's point in the post though, I would suggest you reconsider the assumption that Sales people are purely coin operated. I'd love to hear from their reps directly, but as an example from my own experience, lots of the early Google Cloud sales folks were there because they hated how places like Oracle or Microsoft treated their customers. They were absolutely taking less peak pay, for what they felt was a better relationship.

Sales is fundamentally about relationships and trust in this kind of high-touch transaction. Badly behaving reps are pretty quickly outed, one way or another, though at big companies it can take a while to fire them.