[no_wizard]

Not an employee, but the reason I ended up not using them is because when I went to sign up, due to having a 401K account with them via a previous employer, I had to call their customer hotline, and their customer representative wanted alot of sensitive information over the phone - including giving them a password for my account.

I refuse to do business with a company with that shoddy of security practices. There's no reason what the representative was doing couldn't have been done online through a secure portal that respects my privacy, but alas, it could not.

I went with Fidelity. Its been great. Though all these brokerages have their pros and cons, I groked the setup at Fidelity pretty fast.