[andai]

From using their products it seems they just don't value excellence. I think everything else is downstream of that (e.g. if they did, they'd pay more, optimize the work environment, etc.).

[cjbgkagh]

Excellence is threatening to those who have prioritized politicking above all else so they'll actively work against it.

[Towaway69]

Well said and so true. It’s a pity really since there is so much wasted human energy involved.