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by sph
414 days ago
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I have survived until today using the shibboleth "let me speak to a human" [1] The day this doesn't work any more, is the day I stop paying for that service. We should make a list of companies that still have actual customer service. 1: https://xkcd.com/806/ - from an era when the worst that could happen was having to speak with incompetent, but still human, tech support. |
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I got myself into a loop where no matter what I did, there was no human in the loop.
Even the "threaten to cancel" trick didn't work, still just chatbots / automated services.
Thankfully more and more of the UK is getting FTTH. Sadly for me I accidentally misunderstood the coverage checker when I last moved house.