[strofocles]

May I suggest somebody out of your company reviews the website. It is not clear to me what you do, what the apps do and so on. The copy is also kind of abstract "we make the world a better place" type of copy. From your comment I understand you do good work and would be a shame for people new to your products to struggle understanding what are you doing.

[bcraven]

I don't agree with your assessment. Did you find the 'About Us' page insufficient?

[blazerunner]

I don't think the previous comment was trying to be snarky - I can see where they're coming from.

Take my feedback with a grain of salt, as I am entirely not the target audience, but...

"Stay Connected, Always" - weird way to put it, given it's for offline situations. At this stage it sounds like it could be a 4G or portable wifi solution?

"Use our apps for offline content or the Kiwix Hotspot for reliable access." - so it's probably a desktop or mobile app, maybe a web app. What is Kiwix Hotspot, another app? Unclear there is a hardware at this point, or any on the home page unless I watch the video that hints at it.

The summary in the footer was a lot clearer to me: "Kiwix is an offline reader for online content like Wikipedia, Project Gutenberg, or TED Talks. It makes knowledge available to people with no or limited internet access"

Again, not trying to complain for the sake of it, I think this is a cool project helping under-served communities, but if people can't easily understand what you do, they may not dig deeper.

If I can't tell what is being offered without much thinking or digging, the home page isn't doing as much as it could be.

Perhaps it is ticking the boxes for your target audience if you have done some testing. Great! If not, some quick user testing could help optimise the messaging to make sure what you offer is landing.

[eru]

The quote from the footer sounds pretty good. That should probably be front and centre.

[westpfelia]

agreed. It hits the nail on the head.

[anupulu]

Thank you for the feedback!

Very valid points. I’m volunteering for Kiwix and can say that they’re aware of the issues with the website. There are plans to renew it and refresh the content/copy, as well as do some user testing.

The core team is small and doing its best to prioritise and focus on what brings the best value to the users.

[jaybol]

I love the product and mission. I'd be happy to volunteer some time to help with the messaging and content. Feel free to reach out to me on LinkedIn or X. - Jason Lankow

[ehutch79]

I honestly thought this was a self contained relay to provide internet access to remote locations...

[Angostura]

The open sentence of the ‘About Us’ page is very good. The problem is, it is on the about us page, rather than front and centre on the home page

[pluto_modadic]

it is often true that the people who made a thing are unable to adequately explain it to others, and think their own explanation works just fine. The site isn't self-explanatory.