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by dguest
411 days ago
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Yeah that was my assumption as well. There's no custom of tipping that much at any of these places, but I feel cheap just clicking the lowest (no tip) of 4 options. Maybe all the time I've lived in the US plays a role here but it seems like it might just be the decoy effect [1] applied to tipping. It will be interesting to see if consumers see this as a dark pattern and push back. [1]: https://en.wikipedia.org/wiki/Decoy_effect |
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