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by toomuchtodo 417 days ago
I’m demonstrating patterns. Ecobee supported its first thermostat for 16 years [1]. They do because they have to, it’s their core business (like Apple does for hardware, again, a core business), Google doesn’t, these are not core businesses. If you want to argue “Google does care and provides reasonable periods of consumer hardware device support,” I don’t believe that’s what the evidence shows.

I’m not mad at the lawnmower [2], it just is what it is. Google doesn’t care and likely never will, because of the incentive structure and culture of the org. “Does it hyper scale? Can we ignore the customers? Ship it.”

[1] https://www.theverge.com/2024/5/2/24147154/ecobee-smart-ther...

[2] https://news.ycombinator.com/item?id=5170246

1 comments

In the example I gave you above. Apple released the iPhone 5 in 2011, the same year as the Nest 2n gen. Does Apple support the iPhone 5 anymore? Using the company you provided, you are holding Google to a much higher standard than Apple.