Hacker News new | ask | show | jobs
by josh2600 415 days ago
I came here to write this exact response.

Folks work in mission driven organizations. In organizations that are optimizing for dollars you see quality fall by the wayside.

Mission driven organizations that understand the levers of capital are the most enjoyable workplaces of my career.

You want a CEO who is customer obsessed, not a CEO who is maximizing for dollars in the bank at all costs.

It has to be mission first for a startup to be great, really for any critical endeavor.

2 comments

Maybe it’s a PE backed company
Every for profit organization is optimizing for dollars, the next round of funding or to be an acquisition target. “Customer obsession” only goes as far as getting enough customers to be an attractive acquisition or another exit.
This might be a frame of reference issue. There are quite some small-medium businesses with a founder who is able to have more concerns in scope than "maximize dollars - screw it".
Has that founder taken outside funding? If so, it doesn’t matter what their belief system is.
I understand what you mean, but over here bootstrapping is the norm. Also funding can be boring loans from the bank, family loans, or business loans based on trust in the skills of the business owner.

So it doesn't always have to be an: you owe me the money, so I own you.

Exactly. Tech has become a place where “funding” has become synonymous with “find a VC to fund you”. Most businesses don’t go that route, and plenty of tech ones don’t either.

Savings, bank loans, lines of credit, private loans between people, local angel investors, and so on are how most businesses bootstrap.

I co-own a technology business that has never taken outside money (well, we do have a credit card) and I’m not really interested in doing that. I think VCs are more trouble than they’re worth because they’re so obsessed with growth that little else matters to them, and we’ve seen where that gets us in terms of customer relationships and product quality. And they always want just enough control to eventually oust executives they don’t agree with.

We’ve built our business up the old fashioned way: from a personal capital contribution from each co-founder and modeling pricing based on what the business needs. Clients who see value in that approach from their critical technology vendors are not impossible to find at all.

Without the runway of functionally blank checks, you do have to continually monitor your business model though.

Can you name one tech company of note that hasn’t gone that route? BaseCamp and who else?