[NewsaHackO]

From the tone of the response to Microsoft response, people will not be happy unless Microsoft publicly executed the engineers that did it.

[kshahkshah]

I think people tend to forget that large companies are made up of flawed individuals and their policies mitigate but don't eliminate mistakes

[oatmeal1]

They are also fully funded to compensate when they do something wrong. An apology from a Fortune 500 company with a history of unethical behavior is worthless.

[Fraterkes]

That would be a start yeah