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by Calavar 416 days ago
That doesn't explain why the delivery consistently jumps 30% to 50% as soon as you hit the confirm button and they process your payment. If they were giving an honest estimate, you'd expect a gradual increase in the estimate as the delivery person showed up 2 minutes late at point A, then 5 minutes late at point B, then 10 minutes late at point C, etc.

The Uber Eats delivery time estimates are a lie, plain and simple. Once they have your money in hand, they'll shamelessly admit to the lie, which is why the estimate jumps instantaneously.

1 comments

also, you would expect to at times get over-estimated wait times. but my experience is always underestimated by about 20 minutes. so consistently, in fact, that I suspect they have a very good idea of the true time and then subtract 20 min from it.