[dhorthy]

this is probably good advice, but seems a little off to use "customer" in an article that feels like its trying to appeal to everyone, not just customers of langchain

> If you do use a framework, ensure you understand the underlying code. Incorrect assumptions about what's under the hood are a common source of customer error.

[hwchase17]

that was a quote from anthropic's blog (not us saying it)... our Ghost theme does not make it super apparent what is a quote :/