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by mathattack 434 days ago
My 2 cents...

Microsoft is struggling with too much legacy code base, and the software is embedded in too many places for them to make too much change. It's more cost effective to appease the existing enterprise base and minimize change, than to create a GUI that doesn't suck.

Apple will continue to expand the gap because they're not as beholden to 30 year old code.

Others will create mass-customizable AI driven GUIs (the post-Apple world) though I can't imagine this comes from Microsoft.