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by mike-cardwell
5056 days ago
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Call centre: Can you please provide the answer to the secret question. Social engineer: sigh, I know this is going to sound really strange, but I just pick random words when I set up secret questions, and I'm not sure what I used with you. If it helps, it will just be a set of random words that make no sense... Call centre: Ok, I've spoken to my supervisor and he said that, seeing as you kind of know what it's like, and seeing as you have the name and address, I can reset your password. What number would you like me to SMS it to? |
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