[relic]

100% seems to be rounding up a bit. Is it all on your device? Because that's a pretty prominent path to failure. Do you host it yourself in a service? Even if your OS layer has resilience, and your disks are resilient to failure, you have redundant power to your hosting infrastructure and your network connection? If it's in the cloud, it's not like AWS or the like don't have their own issues. People saying their own setup of anything has 100% uptime with no paths to failure I think are under-estimating how many ways your self-managed service could become unavailable. This is the first time I can ever remember having spotify have an outage of this magnitude (and I use it all day, every day) and it only lasted 5 hours. Pretty good SLA.