[Scarblac]

Tbf I am Dutch, and also drunk. But yeah, if I lost the ticket I'd assume I was going to have to pay the full rate, period.

I'd try to speak to someone because who knows, but that's all.

And there's someone on the other side who is just like me but with a shitty job, and they get to tell me I have to pay full rate. I don't really care how polite they go about it.

[dalmo3]

> who is just like me but with a shitty job

This is funny because now you're making a point of being empathetic to the other party, while claiming their (lack of) empathy doesn't affect you.

[dogleash]

What's funny about having empathy for people who don't express empathy outwardly? Or maybe don't even have it internally either?

I thought that was the whole deal about empathy. If it wasn't, then it's just being kind to the people you like, but with extra steps.

[theonething]

> don't really care how polite they go about it.

Does that apply to everybody or just customer service people?

How about your coworker, boss, teacher, spouse, children, parents? Say you make a mistake and they correct you by saying "Not like that, you fuckhead". That's no different to you than "Oh, oops, I think it's this way."?

Even a customer service person, if they correct you the first way, you don't mind?

[Scarblac]

A minimum wage worker (probably the other side of the ticket machine call) gets a lot of leeway, a well paid manager needs to do better.

I don't care that much about phrasing, not as much as others do.