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by Mountain_Skies 431 days ago
For each person who is willing to speak up and say they don't understand something, there's usually dozens more who silently are wondering the same thing. Even if the parent commentor didn't want an explanation, they opened to floor for others to help out the silent folks who actually were curious as to the explanation.
1 comments

So true. I have a rule of 100: for every person who takes the time and trouble to actively respond to something on the phone/by mail/online, there are 99 others who feel exactly the same way but can't be bothered.