[jdlshore]

The airline ticketing industry is run by a massive pile of shared legacy code. (Except Southwest, which has a different pile of legacy code, as I understand it.) Changing it seems like a really big deal.

What I didn’t see in the article was anything about the motivation for this change. Why undertake such an expensive revision to boarding systems? Who is benefiting?

[bigbuppo]

The sort of people that like tracking the movements of everyone but also have no idea how reality actually works.

[hakfoo]

People love the sales pitch of "eliminate paper things" for some reason. It's the future, how could we possibly need dead trees anymore when everything is SCREEN?

I prefer paper travel documents because I know there's no chance they'll break down from a dead battery/no signal/cracked screen.