[fsflover]

> Purism was not transparent or apparently honest about things like timelines and delays

Yes, they did have huge refund and shipping time issues and I don't trust their time estimations anymore. They almost went bankrupt and couldn't issue refunds for a long time. However this is irrelevant today, as their devices are finally available to order and AFAIK the refunds were issued. There were never issues with security, backdoors (unlike Lenovo, https://en.wikipedia.org/wiki/Superfish#Lenovo_security_inci...), nonfree software or the like.