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by miltonlost 441 days ago
Trying to put a human-face on AI annoys me to no end. Stop trying to make me empathize with a computer program. Stop trying to endear me to a company's choice to not hire humans.

I made a phone call to a cable company because I couldn't use their app or website to do what I needed. The bot that answered my call then proceeded to use fake keyboard typing sounds as they "look up my info". Let the bot be a bot. Don't try to trick me.