Netflix was changing a lot to drain more money out of users recently, which is why income rose recently. What I'd like to see is active / recurring users instead.
It's important to look at the competition as well for this. I think we can all agree that streaming is here to stay. But how are the others faring here? In a more and more fragmented landscape, Netflix still has the fattest offering. Also the quality of the service (aka, search, languages offered, subtitles, trailers, stream quality, own productions...) is way better than say Prime or Disney+. So why shouldn't they be leading the stats? Even if you think they suck, compared to the rest of the pack they suck the least.