[is_true]

I know a shop owner and he will tell you that unhappy customers are overrepresented.

He had a problem with someone and half his friends and family left bad reviews that were fake. The worst part is he didn't want to sell something to that person because the product had a problem but that person thought he didn't want to sell to him and got mad.

[solardev]

If it's truly that bad, how come there are so many places with 4 and 5 star reviews? It's really rare to see something with 3 or fewer stars.

[is_true]

Not my experience. It might depend on where you live. I'm also not sure if places with bad reviews are shown or at which zoom level they are shwon

[loyai]

That is an interesting take.. sad that people would do this and crush someone's reviews