|
|
|
|
|
by Ygg2
438 days ago
|
|
You're removing autonomy from the support team, this will demoralize them. The issue becomes, you have two teams, one moving fast, adding new features, often nonsensical to the support team, and the second one cleaning up afterward. Being in clean-up crew ain't fun at all. This builds up resentment, i.e. "Why are they doing this?". EDIT: If you make it so support team approval is necessary for feature team, you'll remove autonomy from feature team, causing resentment in their ranks (i.e. "Why are they slowing us down? We need this to hit our KPIs!"). |
|