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by p_ing 439 days ago
It's been decades since I did desktop support, but even back then I used RIS or (ugh) Altiris when a machine when t-u. There was no troubleshooting if it was seemingly an OS or hardware level issue, the people I supported had better things to do.

And today, Microsoft's push is the InTune-driven Autopilot which favors a very similar disposable (cattle-like) model.