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by mikenon 5057 days ago
If I had two groups of users, one that paid for my products and one that didn't, I would move mountains to make sure that paid users weren't excluded from new features. Why does Google continually give free users first access?
3 comments

Free users are test subjects I suppose. It is way easier to test something out if you are not expected to provide support in case it blows up.
Google gets most of its revenue, by a long shot, from its free users.
Undoubtedly. However, unless the average free user's eyeballs are worth more than ~$50/yr, any given paid user is more valuable than an identical free user.
You do know that the "free users" are actually the product that Google sells to advertisers? The more "free users" there are, the more money Google makes.
The more paid users there are, the more money Google makes. I'm not seeing your point. Unless a single free user is worth more than $50 yearly, paid users are worth more.