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by kevinventullo
440 days ago
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This was previously recommended to me on HN, so I’ll pass it along. The book “Seeing Like A State” gives a pretty reasonable explanation for why this happens: https://en.m.wikipedia.org/wiki/Seeing_Like_a_State The basic idea is that the only viable way to administer a complex and heterogenous system like a massive corporation is to simplify by enforcing “legibility” or homogeneity. Without this, central control becomes far too complex to manage. Thus, the simplification becomes a mandate, even at the cost of great inefficiencies. What makes the book particularly interesting is the many different historical examples of this phenomenon, across a wide array of human endeavors. |
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That said, I am not sure if the take-away is that managers need to account for these factors by allowing for illegibility- I am not reading you claim that, but contextually that's how the discussion feels to me.
I do agree with Scott that enforcing perfect legibility is impossible and even attempting to do so can cause immense problems, and I agree with his analysis of these modernist efforts and have found that it's a useful lens for understanding a lot of human enterprise.
I find a lot of hope in that view: nothing actually gets done without some horizontal, anarchist cooperation.
But I also find hope in the fact that it's structurally a issue with authoritarian organizational strategies which can't be accounted for and surmounted.