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by al_borland
445 days ago
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A significant number of users will spend more if they think they're getting a deal. Without a deal, even a fake one, users will go somewhere else or spend less. Or, if they think they're saving 15% on one thing, they'll justify spending 40% more, to get more out of that 15% discount. This is what happened when Ron Johnson tried to rebrand JC Penny. JC Penny customers were used to "deals" through coupons. He changed the pricing so the prices were lower, across everything, all the time. The classic JC Penny customer hated this. They ultimately pay the same amount, it would be less work for them, but it wasn't a "deal". Amazon plays on this too with the crossed out inflated "typical price", and then showing the actual price you'll pay. No one ever pays that crossed out price; it can say anything, but lets them put "-40%" so people get excited and buy. It's all very manipulative. Honey was just another form of the same concept. |
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