[whstl]

It's just people conflating popularity with <every positive attribute>.

If <service> is popular, it must also be cheap, beautiful, well documented, have every feature that exists and make you popular with your friends.

I once had a Product Manager try to start an argument with me: "Explain to me how it is possible that the service we pay 25k a month doesn't have <feature>. You don't know what you are saying.". It just didn't do what he wanted, and getting angry with them over the phone didn't magically made the feature appear.