IIRC, he didn’t even buy the ticket? At no point was his name used in the transaction, so how exactly did they know this person was at MSG in the first place? The conjecture is facial recognition.
> Miller says that after he scanned his digital ticket, but before he went through security, a person working at Radio City stopped the line, pulled him aside, and asked him for his ID to verify who he was.
Most venues require a name on the ticket, and many will validate that the person holding the ticket is the person who is named on the ticket.
This is absolutely not true in my experience (MLB, NFL, NBA). It’s very very common for one person to buy tickets for their whole party (this is how you make sure you’re sitting together) and there’s no part of the purchase or checkin flow where you’re even asked for the names of the people in your party.
Maybe for Taylor swift tickets or something they have stronger rules but it’s definitely not true as a matter of course in American major professional sports that each ticket holder needs to have their identity on file
Ah, my experience is mostly around music or convention tickets, both of which often require verifying identity at the door to prevent scalping. They generally also make transferring tickets a pain, which is sad when someone in your group inevitably changes plans.
Most venues require a name on the ticket, and many will validate that the person holding the ticket is the person who is named on the ticket.
This is a very common anti-scalping measure.