[mortar]

Good suggestion and I can see the benefit for honest people, but unfortunately it’s as equally a system for financial abuse for others - sometimes enough to prevent people fixing things during their regular hours just to benefit at other times.

A good counter balance to this might be to offer even more compensation for no incidents, or otherwise well handled incidents that go on to squash types of that incident now and into the future.

[alwa]

If I’m rewarded for no incidents, doesn’t that mean I’m punished for there being incidents?

[mortar]

Not necessarily, but agree that bad managers or organisations have a tedency to do this.

I guess the ultimate goal is to keep everyone happy right? Everyone has different ideals, you can probably assume the business wants everything to work by spending as little as possible, employees want to be paid as much as possible while enjoying their job. Striking that balance is always a challenge.