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by chckens
456 days ago
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My favourite anecdote on health service bureaucracy - a few years ago significant other worked for local NHS trust using software A to record all their interactions with service users. Trust decided to migrate to software B, and spent significant time and money migrating data from one to the other. Mere months later, the service contract is won by the neighbouring trust. Their standard system is, of course, software A! Migration happened in reverse, but without budget to move historical records back over. Staff were left scrabbling around manually copying data for current cases from one system to the other… |
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