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by nik_0_0 462 days ago
People leaving is definitely a step-function of negatives as the responsibilities get shared between the (now smaller!) team.

I think GP was more saying that improving retention, at a % level, is a slow ship to steer. (At least what is available at the manager level.) Decreasing retention across the org in the long term doesn’t happen overnight, and it can take a while to observe whether the effect is trending downwards or upwards. (And also depends on what signal you use - people actually leaving, or people talking about leaving!)