[sss111]

They did turn it on at dropoff and I disabled find my. Are you talking about Executive Relations, I already talked to them and they couldn’t help :/

[apparent]

If they turned it on at dropoff and it doesn't work at pickup, this seems like an open and shut case.

[sss111]

It seemed to me like an open and shut case too, but no one at apple would listen. When you sign terms and conditions at dropoff, you basically sign away rights :/