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by darreninthenet 462 days ago
And this is the situation in the UK - until it is in the hands of the buyer, the seller is wholly responsible for the item and delivering it to you.

Consequently, you only ever really see this kind of blase delivery from Amazon, who I guess are rich enough to absorb the cost.
1 comments
switch007 462 days ago
> Consequently, you only ever really see this kind of blase delivery from Amazon

Sweet innocent child, so lucky never to have suffered (edit: the low cost UK courier) Hermes. Their definition of delivered to you regularly includes left in a bush 3 streets over at a random address

Your first paragraph is totally correct and I wish more people stopped wasting so much energy chasing couriers when it's not their job. However, there is a certain reality when people expect free or <£3 delivery costs

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qingcharles 462 days ago
I lost my CashApp account because I ordered something with my debit card and it was delivered somewhere else who eventually handed it back and redelivered to the merchant who kept it.

I asked CashApp to step in and refund me and they said "Look chum, the FedEx ticket says DELIVERED".. and I'm like "Yes, but not to me" and they said "Yeah we get that, but our policy states if its DELIVERED it's over with. How about we just terminate your CashApp account for complaining?"

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d1sxeyes 462 days ago
CashApp did nothing wrong in the original story, you have a complaint against the seller, and the seller has a complaint against their agent, who failed to deliver correctly.

With a debit card, chargebacks are not a legal right, but often platforms will do them for you. Not sure exactly why CashApp weren't happy with you for asking, but maybe they felt like you hadn't tried hard enough with the seller, or that you were trying it on.

That said, my understanding from general opinions about CashApp is that them terminating your account is probably a net benefit for you in the long term, rather than something to rue.

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joachimma 462 days ago
For a while I thought you meant Hermes the luxury brand tossed your stuff in the bushes. Apparently there is a delivery company under the same name.
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switch007 462 days ago
Hermès dear, totally different!

Most people pronounce the courier like Her-mies which reminds you of herpes which is apt.

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amenhotep 462 days ago
Well, these days it's pronounced "Evri" - the old name got too toxic :)
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switch007 462 days ago
Doh! Of course

"Evri delivery is a nightmare"

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