I am not directly helping with your question but in the US, stripe allows daily transfer to your bank. Why not use that instead of leaving money in the account ? Never leave your money with anyone if you don't need to.
^ I’d advise this same thing.
After they unlock your money you should get in the practice of regularly transferring funds out of your payment processor.
I had this happen with another processor. Their fraud division activated for no known reason, they froze a huge payment. It took me months and dozens of calls. They never deigned to explain why the freeze happened. They never apologized. I am filled with a burning hatred for them so much so that I won’t even mention their name in order to disparage them.
They will eventually unlock your funds when it becomes clear that you’re not doing anything illegal. It will take a long time and a lot of patience.
This is the most obvious, easy, legitimate solution that you should have been practicing from day 1.....why keep so much fluid funds in a non FDIC insured payment provider?
Why not do that immediately when they are based off your info, stealing from you?
I'm not in this field so forgive me if it's very obvious
They will eventually unlock your funds when it becomes clear that you’re not doing anything illegal. It will take a long time and a lot of patience.