[danielvanacker]

Both these comments raise a great point on longevity of the product/support for migrating to other products. Everything can be exported to csv (and in an easily readable format that can be ingested by other accounting software -> QBO, Xero, etc...).

We still support customers from past pivots (albeit on maintenance mode).

[pierotofy]

It's not about the ability to migrate to other products. If I switch to your product, I need guarantees that you will not screw me over pricing 5 years down the road when you need to increase your revenue figures and that if you go out of business I can still run your software, which I've spent time learning and migrating, on my own.