[Nextgrid]

I wonder how this works if you intend to travel should the train be on time, but become aware of the delay (or likelihood of it) and change your plans - what counts as proof of intent?

It would be better if the law was changed so that any transport company selling a ticket is forced to refund if they couldn't fulfil their obligation, regardless of whether the ticket was used or intended to be used. Can't provide the service? Then don't sell it!

[bonobocop]

If you choose not to travel, then you are eligible for a refund, rather than Delay Repay: https://www.nationalrail.co.uk/help-and-assistance/compensat...

There’s differences in consumer rights effectively between a refund and compensation (like DR)