[asl2D]

Capacity is still needed, or you will miss out on a lot of deliveries in peak hours, where you load up several orders and then deliver them all in one route and you dont really need to carry whole bag to client/restaurant, just fish up the package. Also boxy bags allow for bigger packages(pizza, water bottles) and usually help to pack orders in a way that damages them less.

[aitchnyu]

Which companies batch food orders now? It was a short lived and unpopular experiment in India years back.

[kasey_junk]

Both Grubhub and DoorDash allow drivers to pickup multiple orders in one run in my neighborhood.

[asl2D]

Well it is pretty normal in russia, atleast for big operators