[null_name]

Probably because programmers aren't generally also social workers, who help people like this day in and day out, with essential local context. Source: my partner does social work, I'm a programmer, and I'm now aware of how little I know here.

[tarkin2]

Great, thanks. I would have valued your post more if you'd stated this. Unfortunately it just looked like you said "All these people are idiots and I'm right".

[selcuka]

Those comments were written by two different accounts.