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by anal_reactor 464 days ago
I don't understand why on-call is normal. It's a huge mental burden on employees, which is especially an important issue in modern times of widespread mental issues, just so that some shitty mobile app can be available 24/7/365. If your business is important enough to have on-call, then you should have dedicated employees covering night shifts and nothing else, effectively limiting it to someone's office hours, effectively removing on-call. I think that there should be laws against on-call.
2 comments

It's similar to using Electron to develop a software: Create quickly, offload the inefficiencies to the users' computers, so the developer can be comfy, and the development can be cheap.

When you have on-call like this, you offload your expenses to your employee's life and mental health, and it's cheaper on the paper, for the short term.

Then your company sinks as people starts leave, and the managers ask "Why?".

> If your business is important enough to have on-call, then you should have dedicated employees covering night shifts and nothing else, effectively limiting it to someone's office hours, effectively removing on-call.

Easy to say when you envision it as someone's office hours and not your office hours. If my employer gave me a choice between a normal shift plus oncall or a night shift with no oncall, I'd pick the on-call in a heartbeat.

Night shift fan here