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by mehrant 454 days ago
that's a fair point and you're correct. we will have the SLAs for latency documented and provided soon. in the mean time, please try it out and give us your feedback :)
1 comments

The site is very snappy, which matches well your pitch.

However your principal selling point - the nanosecond-level speed - falls flat because it's a property important in self-hosted scenarios. Once you put your super speedy stuff behind a web-based API, that selling point becomes completely meaningless. The fact that once our data hits your servers it is handled really quickly doesn't mean much. I am sure you are perfectly aware of that.

That is, your pitch is disconnected from your actual offering. If you are selling speed, it needs to be a product, not a service. It doesn't need not be open source though, just looks at something like kdb+.

thanks for the feedback :)

our main target for "performance" value proposition are companies and businesses which will setup HPKV either locally (Enterprise plan) for nanosecond performance or in the cloud provider of their choosing, and working via RIOC API (Business Plan), getting ~15 microsecond range over network. however you're totally right, that doesn't really matter much if you're using it REST or WebSocket. for Pro tier, our value proposition is still the fastest managed KV store (you still get <80 ms for writes with a ~30ms ping to our servers) and features such as bi-directional WS, Atomic operations and Range Scans on top basic operations.

but given your comment, I think we should perhaps rethink how we're presenting the product. thanks for the feedback again :)